We are proud of our reputation for freshness and quality. However, sometimes vase life can be shortened for reasons over which we have no control. These include things like grower production, extremely high weather temperatures, transportation issues and so on. Therefore, if your flowers wilt within 48 hours of delivery, and you’ve looked after them according to the care instructions, we will gladly replace them.
Return the flowers to us and we will supply you with new flowers.
That's our satisfaction guarantee.